Privacy Policy

Globaly, Inc. ("Globaly", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services:

• Account information: name, email address, company name, and password when you create an account.
• Profile information: profile picture, job title, and other details you choose to provide.
• Usage data: information about how you interact with our platform, including session duration, features used, and collaboration activity.
• Device and technical data: IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our real-time collaboration platform.
• Process transactions and send related information, including purchase confirmations and invoices.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf (hosting, analytics, payment processing).
• To comply with legal obligations, enforce our policies, or protect rights, privacy, safety, or property.
• With your consent or at your direction, including when you collaborate with other users on the platform.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, regular security audits, and access controls. All real-time collaboration sessions are end-to-end encrypted.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete data.
• Deletion: request that we delete your personal data, subject to certain exceptions.
• Portability: request a copy of your data in a structured, machine-readable format.

6. Cookies and Tracking

We use essential cookies to operate our platform and optional analytics cookies to improve our services. You can manage cookie preferences through your browser settings. We do not use cookies for advertising purposes.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].